The fresh machine that the software works for the are almost always flooded meaning you cant look at the account regardless of what the brand new your own cellular phone is actually, otherwise how good your own telephone phone’s reception is at the amount of time. You might believe that a lender exactly who does not have any physical towns perform consider raining money toward its other factors to really make it half-means value using, but also for Axos, which is simply not possible.
Good morning Colin, We are disappointed you are which have these issues and you can we would like to assist. This isn’t the degree of solution we try to include. I have escalated this issue straight away towards appropriate team to assist. I take pleasure in your calling us. Thank you.
Seriously awful!
Sheer terrible bank We have ever are in contact with. Avoid using her or him. They hold money under no circumstances following will not operate.
Assistance Very Bad or Non-Existent
Open a business Savings account along with a series of issues specific brief certain highest. An excellent $10,one hundred thousand transfer wasn’t canned. On line support try non-existent. Telephone assistance isn’t energized to take one steps. Every disease need to read “safe email” which will take months, either days to reply. Not advised Getting Online Banking.
Good morning Jeffrey, the audience is extremely disappointed to hear about it feel. This is simply not the amount of solution we try to incorporate, and i also have common the views with our groups to simply help all of us raise. I’ve along with escalated their issue so that the compatible people can be assist right away. Thanks.
I recently had a home loan by this lender. In my opinion Axos are top-notch, persistent and you may thorough; especially the loan originator called JEAN Parks whom worked with me personally, and you may continously demonstrated depend on and you may reliability.I have had skills together with other loan providers who identify on their own since the a knowledgeable or biggest in the industry together with overall performance are not of the same quality. We rates it lender a beneficial 5 regarding 5 stars!
Hello, our company is therefore happy to hear you’d an effective sense having Jean! I see your taking the time to deliver all of us the viewpoints. Thank you for the 5-celebrity review!
What happened, Axos Lender/Axos Purchase?
Axos Bank/Dedicate got among my personal favorite banking institutions, until , now it seems they won’t worry about their customers.
I published it feedback into 2020: “Hands down among the best financial enjoy I’ve had. Customer service is great and incredibly academic if needed. Expenses pay is very good. Like the user user interface, simply an overall total higher experience and you can provider.”
Let us just say, everything has gone downhill, heck under the hill so far. I’ve had a problem with my account taking place 3yrs now with no you can let me know what’s going on. We fundamentally closed the new membership as much as i disliked as well, wishing to range from abrasion. You to definitely failed to go much better. The signed account is still there, I can log in to, but that is http://www.loansavesolutions.com/installment-loans-wy about this.
I established a separate membership to replace one membership nowadays, I can not availableness brand new account. It’s just not obvious into the webpage or perhaps in all shed off menus to import fund to help you otherwise away from.
I am a patient individual and also have considering her or him the benefit of the fresh new doubt. I’ve tried to contact her or him to make her or him aware of my situation in numerous ways.
I’ve emailed her or him right to both help details, provides sent secured messages from the lender webpage, has actually published several times for the Twitter and you may Fb.
Lately since , I gotten a response just after post so you’re able to Facebook, I think…anyhow, brand new impulse stated, that i manage tune in to straight back from their store when you look at the 3-five days, currently(), You will find not read from their store and get sent various other pursue right up email address for example I’d complete towards .
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